Careers
Explore Exciting Opportunities at Intellero
Join our team and be a part of a dynamic, customer-focused organization. We are currently hiring for the following positions:
SPANISH CUSTOMER SERVICE ASSOCIATE
We are looking for candidates who are residents of Nagpur, Maharashtra.
Intellero is a virtual receptionist for dentists in the US. We provide a platform that allows dentists to outsource their call center needs, allowing them to focus on the things that matter most. We are seeking a passionate and dependable Spanish Customer Service Associate to join our team.
As a Spanish Customer Service Associate, you will be responsible for managing customer calls, providing support and guidance to customers, and resolving issues as they arise in Spanish language. To be successful in this role, you should be passionate about the Spanish language and culture, possess excellent communication skills, and be able to work efficiently in a fast-paced environment.
Key Responsibilities:
Handle customer inquiries in Spanish language
Provide excellent customer service and support to all customers
Resolve customer issues and concerns in a timely and efficient manner
Escalate complex issues to the appropriate team member for resolution
Maintain accurate customer records and update account information as needed
Collaborate with cross-functional teams to improve customer experience
Qualifications:
2+ years of experience in Spanish customer service or call center management
Strong customer service background with experience in managing customer calls and inquiries
Passionate about helping others succeed with high energy level
Ability to multi-task and prioritize tasks in a fast-paced environment
Excellent communication skills in Spanish and English
Diploma in Spanish language is preferred
Comfortable to work in Night shifts.
Benefits:
Internet reimbursement
Leave encashment
Life insurance
Provident Fund
Performance bonus
If you are passionate about providing excellent customer service and possess the required qualifications and skills, we would love to hear from you.
Please visit www.spotonschedulers.com for detailed information about the project.
Please send us your resumes at [email protected]
CUSTOMER SERVICE ASSOCIATE
We are looking for candidates who are residents of Nagpur, Maharashtra.
Intellero is a virtual receptionist for dentists in the US. We provide a platform that allows dentists to outsource their call center needs, allowing them to focus on the things that matter most.
We are looking for a Customer Service Associate to join our team. This position will be responsible for managing customer calls, providing support and guidance to customers, and resolving issues as they arise. This role requires a passion for helping others succeed, a high energy level, and the ability to multi-task while always delivering excellent customer service. We expect our employees to work hard and grow with us!
Key Responsibilities:
Handle customer inbound/outbound calls.
Provide excellent customer service and support to all customers
Resolve customer issues and concerns in a timely and efficient manner
Escalate complex issues to the appropriate team member for resolution
Maintain accurate customer records and update account information as needed
Collaborate with cross-functional teams to improve customer experience
Qualifications:
-
Higher Secondary (12th Pass)/ Graduation
2+ years of experience in international customer service or call center management
Strong customer service background with experience in managing customer calls and inquiries
Passionate about helping others succeed with high energy level
Ability to multi-task and prioritize tasks in a fast-paced environment
Excellent communication skills in English
Comfortable to work in Night shifts.
Benefits:
Internet reimbursement
Leave encashment
Life insurance
Provident Fund
Performance bonus
If you are passionate about providing excellent customer service and possess the required qualifications and skills, we would love to hear from you.
Please visit www.spotonschedulers.com for detailed information about the project.
Please send us your resumes at [email protected]
Discover your potential with Intellero.
We offer a supportive and collaborative work environment, opportunities for growth, and the chance to be part of a company that is changing the way dental offices operate.
